1. Visa, MasterCard, debit and credit cards are accepted via CommWeb (Commonwealth Bank of Australia)2. Visa, Mastercard, American Express and Bank Transfers are accepted via Paypal.
We understand that these things happen. You may cancel your booking until 23:59pm the day before entry to the car park (subject to terms and conditions). You will be refunded the full purchase price less a cancellation charge of $3.00. No refunds will be given if a booking is cancelled on the day of booking or after.To cancel your booking, please Contact Us and we will send you an email to confirm when the refund has been processed.
Online booking prices are based on the entry and exit dates and times that you have selected during the booking process. Your booking is only valid for the dates and times that you have booked (subject to a 2 hour grace period that allows you to arrive 2 hours earlier and arrive back 2 hours later than your booked times). Please check your confirmation for your online booking entry and exit times.Prices are calculated in periods of 24 hours or more. i.e. 24 hours = 1 day, 24:01 to 48 hours = 2 days. The minimum charge is 24 hours.
There is a two hour grace period either side of your booked arrival or exit time. For example:
• AT ENTRY – if you have booked to enter the car park at 8am, the grace period allows you to arrive from 6am.
• AT EXIT – if you have booked to exit the car park at 8pm, the grace period allows you to exit any time up to 10pm.If you are outside these times, please contact a staff member at the car park who will work out if there are any additional charges payable.